"As people from different cultural groups take on the exciting challenge of
working together, cultural values sometimes conflict. We can misunderstand
each other, and react in ways that can hinder what are otherwise promising
partnerships. Oftentimes, we aren't aware that culture is acting upon us.
Sometimes, we are not even aware that we have cultural values or
assumptions that are different from others!"

— Marcell E. DuPraw and Marya Axner, Working on Common Cross-Cultural
Communication Challenges

• Cultural Competency: Basic Concepts and Definitions (University of
  Michigan Health System Program for Multicultural Health, n.d.)
• Guidelines for Culturally Competent Organizations (Minnesota
  Department of Human Services, 2004)
• Network of Multicultural Aging (American Society on Aging)

Suggested Reading

• Reaching Out to Elderly Minorities, Immigrants, and Refugees: A Web
  based Seminar to Assist Senior Medicare Patrols in Educating and
  Reaching Out to Diverse Older Populations (National Consumer
  Protection Technical Resource Center, n.d.)
• UNESCO Universal Declaration on Cultural Diversity (Office of the
  United Nations High Commissioner for Human Rights, 2001)
• What Is Cultural and Linguistic Competence? (Agency for Healthcare
  Research and Quality, 2003)
• Working on Common Cross Cultural Challenges (Study Circles Resource Center and A More Perfect Union, 1997)

Additional Information

• Culture Competency - Domestic Violence (University of Michigan Health System Program for Multicultural Health, n.d.)
• Gender, Race, and Class: Induring Inequities in Later Life. A North
  Carolina Perspective (University of North Carolina Institute on Aging,
  2005)
• National Center on Cultural Competence (Georgetown University)
  
• 65+ in the United States: 2005 (National Institute on Aging and U.S.
  Census Bureau, 2005)
• State Health Facts: Minority Health (Kaiser Family Foundation)