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"Community can be defined in several different ways. It can refer to the people
who live within a geographic boundary. It can refer to those who are served by
a certain agency or program. It can also refer to a group of people who have
similar beliefs, a similar culture, or shared identity and experiences."
— U.S. Administration on Aging, Achieving Cultural Competence: A
Guidebook of Services to Older Americans and Their Families, 2001
Capacity Building Tools: Raising Awareness
- Common Ground: Ethnic Relations Moderator's Guide (Southern Institute
for Education and Research, Tulane University, 1995)
- Curriculum Module on Aging & Ethnicity (A.E. Scharlach, et al, University
of California, Berkeley, 2002)
- Enhancing Cross-Cultural Communication by Telling Patients' Stories
(The Commonwealth Fund - includes video clips)
- The New Americans: Immigration Myths & Realities Quiz (Independent
Lens/PBS)
- Olmstead and Community: A Three Course Self Study Series on
Community Integration for Persons with Disabilities (Independent Living
Research Utilization, 2005)
- Race - The Power of an Illusion (California Newsreel/PBS)
- Ready? Set. Grow! A Starter's Guide for Becoming Culturally Competent
(Chicago Jobs Council, Cultural Competency and Employment
Initiative, n.d.)
- Toward a More Perfect Union in an Age of Diversity: Working on
Common Cross-cultural Communication Challenges (A More Perfect
Union, 1997)
- UNESCO Declaration of Principles on Tolerance (United Nations
Educational, Scientific and Cultural Organization, 1995)
- Who Are We? The Many Faces of America (A More Perfect Union, 1997)
Diversity and Community Partnership
Language Access Tools
Access and Diversity Guidelines
Examples of Access and Diversity Plans
Additional Information
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